FAQ
Questions, answered.
Everything about blood testing, Health Solutions, Supersalt and your account, all in one place.
Supersalt
Everything about our performance electrolyte powder: what it is, how it works and how to use it.
- What is Supersalt?
- How does Supersalt work?
- How do I use Supersalt?
Subscription
How the Supersalt subscription works: deliveries, pausing, canceling and changing frequency.
- How does the subscription work?
- Is Supersalt only available as a subscription?
- Can I pause or cancel my subscription?
Referral program
Refer a friend, they get 10% off their first subscription order and you get a free month of Supersalt.
- How does the referral program work?
- Do I need a Supersalt subscription to refer someone?
- How often can I refer?
Account and usage
Managing your anomalie account, referral links and orders.
- Where can I find my referral link?
- Do I lose my referrals if I cancel my Supersalt subscription?
- My link is not working. What should I do?
Blood testing
How anomalie lab tests work: booking, preparation, results and your data.
- What is an anomalie blood test?
- How does booking a blood test work?
- Do I need to fast before a blood test?
Health Solutions
Doctor-validated action plans: what they are, how they work and what happens after you buy.
- What is a Health Solution?
- How does a Health Solution work?
- Do I need my own doctor to use a Health Solution?
Sweat testing
How the anomalie sweat test works: booking, the session itself, your results and what to do with them.
- What is the anomalie sweat test?
- How does the test work?
- Do I need an appointment?
Body composition
How the anomalie body scan works: preparing, the measurement itself, your results and how often to repeat it.
- What is the anomalie body scan?
- How does the scan work?
- How do I prepare?
Creator Program
Creating TikTok and Instagram videos for anomalie and getting paid per view. How the program, the tiers and the application work.
- Do I need followers to take part?
- Do I need experience with video content?
- What kind of videos do I create?
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