FAQ
Questions, answered.
Everything about blood testing, Health Solutions, Supersalt and your account, all in one place.
HealthTree
How anomalie brings records, wearables and diagnostics into one health history you control.
- How does anomalie retrieve my doctor records?
- What happens when my documents arrive?
- Which wearables can I connect?
Supersalt
Everything about our performance electrolyte powder: what it is, how it works and how to use it.
- What is Supersalt?
- How does Supersalt work?
- How do I use Supersalt?
Subscription
How the Supersalt subscription works: deliveries, pausing, canceling and changing frequency.
- How does the subscription work?
- Is Supersalt only available as a subscription?
- Can I pause or cancel my subscription?
Referral program
Refer a friend, they get 10% off their first subscription order and you get a free month of Supersalt.
- How does the referral program work?
- Do I need a Supersalt subscription to refer someone?
- How often can I refer?
Account and usage
Managing your anomalie account, referral links and orders.
- Where can I find my referral link?
- Do I lose my referrals if I cancel my Supersalt subscription?
- My link is not working. What should I do?
Blood testing
How anomalie lab tests work: booking, preparation, results and your data.
- What is the anomalie blood test?
- How does the membership work?
- Do I need to fast before my monthly test?
Health Solutions
Doctor-validated action plans: what they are, how they work and what happens after you buy.
- What is a Health Solution?
- How does a Health Solution work?
- Do I need my own doctor to use a Health Solution?
Sweat testing
How the anomalie sweat test works: booking, the session itself, your results and what to do with them.
- What is the anomalie sweat test?
- How does the test work?
- Do I need an appointment?
Body composition
How the anomalie body scan works: preparing, the measurement itself, your results and how often to repeat it.
- What is the anomalie body scan?
- How does the scan work?
- How do I prepare?
Creator Program
Creating TikTok and Instagram videos for anomalie and getting paid per view. How the program, the tiers and the application work.
- Do I need followers to take part?
- Do I need experience with video content?
- What kind of videos do I create?
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