Question 1

How does the subscription work?

Accepted Answer

You sign up for the subscription and your first delivery arrives with the aluminum container and your first 30 Supersalt sachets. From then on we take care of the rest, delivering 30 sachets to your door every month, so you're always stocked without reordering manually.

Question 2

Is Supersalt only available as a subscription?

Accepted Answer

No. You can buy the Starter Kit without a subscription, and switch to a subscription later at a slight discount, since you already have the container. We focus on a flexible subscription model so you never run out. You can pause, cancel, or adjust anytime. No commitment, no hassle.

Question 3

Can I pause or cancel my subscription?

Accepted Answer

Yes. You can pause, cancel, or change your subscription anytime directly in your account. No minimum term. No hidden conditions.

Question 4

Can I change the delivery frequency?

Accepted Answer

Yes. Log in to your account to change the frequency yourself, request an earlier shipment, or skip one if you're traveling.

Question 5

Do I get a reminder before each delivery?

Accepted Answer

Yes. You'll get a notification a few days before your next order is processed, which gives you time to adjust, pause or update your subscription.

Question 6

What happens if I run out earlier than expected?

Accepted Answer

You can trigger an earlier delivery from your account dashboard. Log in, go to "Orders", and choose "Ship now".

Question 7

Can I add other products to my subscription?

Accepted Answer

Soon, yes. We're working on additional blends and functional products that can be added to an existing subscription.

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